Whether you’re implementing for the first time, upgrading your system, or expanding the way you use the system, it’s reassuring to know that eXtremesoftware offers you a comprehensive package of support services. These services include assistance with system installation and data conversion, training, hardware and software maintenance, and software customization.

Our support team consists of experienced project managers, trainers, and customer service representatives who provide you with a total support solution. Our initial objective is to work closely with your organization to achieve a smooth transition from your existing distribution system to our system. This includes site preparation, requirements definition, program modifications, on-site training, and data conversion. We have a proven implementation strategy which is designed to get you up and running as quickly as possible with a minimum of impact to your normal business operation.

Once your system is live, our support role changes from one of implementation to one of optimization. From tighter financial control...to improved customer service...to increased staff productivity...to better inventory turns, we can help you get the most from your hardware/software investment. As long as you own your system, our staff is available for advanced training, site audits, system upgrades, and custom programming.

As an authorized IBM Industry Remarketer, eXtremeSoftware is able to provide you with a complete single-source hardware/software support program. Under our maintenance agreement, we provide a customer service hotline and 24-hour emergency telephone support, enabling you to quickly resolve most any system problem that might develop.